Success
More engagement is not a success for Haah.
At Haah, we measure success differently. Not by engagement metrics. Not by messages sent, time spent scrolling, or daily active users.
We measure success by how well the people on our network are doing — in their work, their ventures, their lives.
One precise message beats a hundred idle ones. One good conversation is worth more than a feed full of chatter. Less scrolling is a feature, not a failure.
The goal isn't to keep you on Haah. It's to help you get what you need — then go live your life.
Haah is here to facilitate. That's it.
Facilitation
The quality of our presence determines the outcomes. Facilitation practice is interesting because it shows that someone can hold a space for others and elevate their presence and well… facilitate. A good facilitator is smooth. A great facilitator disappears completely and is invisible. The best technology disappears as well.
Facilitation is the most egoless activity I know. If you see a “facilitator“ who takes the stage and sucks all the attention in the room know that you are about to be tricked.
Facilitation is not a magic trick. It is essential human activity in service of others.
Service
We have to be clear about who and why we serve. At Haah our mission is to facilitate the right people at the right time. Right opportunities at the right time. Engineer serendipity.
We serve humans by building technology that is helpful in their endeavors.
Endeavours
People using Haah use it to achieve something in life: put together an exhibit at an art fair, build a new business, research a complex topic. Every day we are amazed with how much people expect from Haah agents and how much they want to be done.
We currently have 52 early adopters putting Haah through hell and high water every day demanding 18 documents to be parsed, analyzed, summarized and result in a deep meaningful insight. It is breathtaking.
Our team is working around the clock to improve and make user experience smoother.
User Experience
It is unfortunate that “User” stuck in User Experience, because as anyone who practices will tell you it is not about users, it is about humans. It has to be called Human Experience Design, but we’re stuck with less-than-ideal choice of a word.
I practiced Human Experience Design for two decades and Haah is my best work yet. It is far from ideal, and we will iterate every day to improve every aspect of it. And in a very real sense it is already here: you may join us as early adopter today and see for yourself.
I wonder what YOU will do with it. What will be your endeavor with Haah?